Returns & Exchanges
At LINKED, we strive to ensure you have the high-quality tools and supplies needed for your permanent jewelry business. If you are not completely satisfied with your purchase, we offer a 30-day return window for eligible, unused items.
Initiate Your Request
Contact our support team with your order number and the list of items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original packaging, ensuring that delicate chains and jewelry findings are protected from damage during transit.
Ship Items Back
Affix the provided return label or ship the package via a trackable carrier to our warehouse, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our team inspects the returned supplies, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing